A Guide to Share Recovery from ICICI Lombard through IEPF

A Guide to Share Recovery from ICICI Lombard through IEPF

26, Apr 2024

By looking at the insurance claim scenario in India, one of the towering figures that you will find is ICICI Lombard General Insurance Company. Its remarkable growth trajectory since its inception in 2001 mirroring the dynamism of the industry. Notably, in 2017, ICICI Lombard made history by becoming the first general insurance firm in India to go public through a high-profile IPO, solidifying its position as the largest private sector general insurance firm in the country. However, amidst its memorable journey lie stories of unclaimed shares—cases where shareholders fail to encash dividends, and failed in share recovery, leading to shares being transferred to the 'Investor Education and Protection Fund' or IEPF as per statutory regulations. 

So, how can original ICICI Lombard shareholders or their legal heirs reclaim these lost shares? Let's delve into a detailed and comprehensive procedural guide:

Prerequisites Before Claiming Shares

First, check out the several prerequisites that must be met before people opt for shared recovery services from IEPF.

1. Completed 7 Years in IEPF: The shares must complete the mandatory 7-year period within the IEPF.

2. Legal Clean Slate: The shares in the IEPF claim should be free from disputes or legal encumbrances, ensuring a smooth refund process.

3. Valid PAN Card: A copy of a valid PAN card is mandatory to ascertain the claimant's identity, a crucial step in the verification process.

4. Address Proof: Additional proofs certifying the claimant’s address are required, adding an extra layer of authentication to the claim.

Once the investors meet all these criteria, they can proceed to file their refund requests from the IEPF Authority, initiating the process of reclaiming their rightful shares.

Overview of The Share Refund Claim Steps

How to Find Unclaimed Shares in IEPF?

The process of reclaiming shares transferred to the IEPF Authority involves several key steps, each meticulously designed to ensure transparency and adherence to regulatory standards:

Step 1: Verify Share Transfer to IEPF

The first step entails verifying whether the ICICI Lombard shares meet the eligibility criteria for transfer to the IEPF for share recovery. This involves a thorough examination of dividend announcements and the calculation of the years since the non-receipt of dividends—a critical aspect in determining the validity of the claim.

Step 2: File Claim Refund Form IEPF-5

Once the eligibility is confirmed, investors proceed to fill out the E-form IEPF-5, a formal application for the refund of the IEPF unclaimed dividend. This form requires a plethora of details, including the claimant’s information, ICICI Lombard GI details, and the type of refund claim, ensuring that all necessary information is provided for the authorities' review.

Step 3: Initial Processing & Query Resolution

Upon submission of the refund form, the IEPF officials undertake initial processing, meticulously reviewing the provided information for accuracy and completeness. In some cases, queries may be raised, necessitating additional information or proof from the claimant to facilitate a thorough evaluation of the claim.

Step 4: Submit Signed Indemnity Bond

Before the approval of the claim, investors are required to submit signed indemnity bonds to the IEPF Authority, further reinforcing their commitment to the claim and indemnifying the authorities against potential disputes or claims related to the transferred shares.

Step 5: Final Verification Against Company Records

The IEPF Authority initiates a final verification check with ICICI Lombard, corroborating the investor's claim against the company's records. This exhaustive scrutiny ensures the integrity and validity of the claim, safeguarding against potential fraud or misappropriation.

Step 6: Claim Approval Intimation

Upon successful verification, the investor receives formal approval intimation from the competent IEPF authority for IEPF unclaimed shares, signifying the acceptance of the claim. This notification also guides the subsequent steps to be taken by the investor, ensuring clarity and transparency throughout the process.

Step 7: Share Credit by Company

With the claim approved, the process of share recovery is initiated directly at ICICI Lombard or its RTA end. This involves the identification of the pool account where the unclaimed shares are held and the processing of demat transfer delivery instructions for the credit of the specified number of shares to the investor's demat account.

Step 8: Demat Account Crediting by Depository

After ICICI Lombard initiates the process, the depositories, such as NSDL/CDSL, come into play, facilitating the transfer of shares from the IEPF demat account to the investor's demat account. This step assures the seamless transition of ownership rights and the integration of the refunded shares into the investor's portfolio.

Step 9: Final Statement Reconciliation

Following the demat reflectance of shares, a closure final statement is dispatched by the company RTA to the investor, enclosing details of the shares credited from the IEPF, tax certificates if applicable, and other relevant information. This marks the culmination of the shares refund process, providing investors with a comprehensive transaction summary.

A Glimpse at Great Success Stories of Share Recovery from IEPF

Senior Investor Regains Shares in Minda Industries after 13 Years: This story highlights how a Mumbai-based investor reclaimed shares worth Rs 2 lakhs from Minda Industries after a decade-long hiatus, showcasing the potential for investors to rediscover lost assets through the IEPF route.

NRI Regains Shares in Gujarat NRE Coke via IEPF After Returning to India: This narrative exemplifies how an NRI investor reclaimed shares worth thousands of rupees from Gujarat NRE Coke upon returning to India, underscoring the accessibility and effectiveness of the share’s recovery process for investors across geographical boundaries.


Share Samadhan, a trusted share recovery firm in Delhi is your trusted partner in navigating the complexities of share recovery from the Investor Education and Protection Fund (IEPF). With our expert assistance and personalized guidance, we ensure a seamless process for reclaiming your unclaimed shares and dividends. Trust Share Samadhan to help you unlock the value of your investments and regain control of your financial assets efficiently and effectively.

FAQs on Share Recovery from IEPF

Can a stockbroker find unclaimed shares for a client's shares transferred from a broker account to the Fund?

Yes, a stockbroker can file a claim with IEPF on behalf of a client with proper authorization, KYC documents, and old account statements substantiating the client’s ownership of such shares now being claimed from the Fund.

What is ‘Company verification’ before refund claim approval?

Company verification involves extensive authentication with the company’s records to re-confirm investor credentials and entitlements of unclaimed shares/dividends, ensuring correct claimant credentials before final approval.

Can transmission of shares to legal heir happen directly upon filing IEPF refund?

Share transmission legal heirs require submission of probate or succession certificate to establish valid rights over the shares left behind by deceased original shareholders before valid transmission can occur directly.

What is the next process for receiving intimation from IEPF of claim approval after company verification?

Upon receiving claim approval from IEPF, investors can expect shares to be credited to their Demat account and pending unclaimed dividends to be paid directly into their submitted bank accounts within 1-2 weeks.

Can an NRI investor claim an IEPF refund from abroad? What documents are required?

NRI investors can file IEPF claims with the Central IEPF Authority while residing overseas, requiring similar documentation including PAN proof, scanned KYC documents, overseas address proof, passport copies, and FIRC certificates to establish claims seamlessly.

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Provident Fund Claims: How To Withdraw Or Transfer Your PF

Provident Fund Claims: How To Withdraw Or Transfer Your PF

25, Apr 2024

There are crores of rupees lying unclaimed in Provident Fund accounts across the country. Issues like not having the UAN or PF number can mean that the money kept in Provident Funds will lie there unclaimed.

Share Samadhan helps you to make legitimate Provident Fund claims. In case you have forgotten your UAN, or PF number or have not done the KYC, reach out to us for help. We will assist you in the claim process.

In this blog, we will talk about 2 things concerning the Provident Fund. The first is how to withdraw funds from your PF account and the second is how to transfer PF accounts.

Take a closer look.

When Can You Withdraw Money from Your Provident Fund Account?

You can make a full or partial withdrawal from your PF account.

Listed below are the cases under which you can make a full withdrawal.

  • When you have retired.
  • When you have been unemployed for more than 2 months.

Listed below are the cases under which you can make a partial withdrawal:

  • You can withdraw 75% of the EPF contribution if you have been unemployed for more than one month
  • You can withdraw money for medical treatment for your family
  • Withdrawal is allowed for marriage of children and siblings
  • Withdrawal because of post-matriculation education of self and children is also allowed
  • You can withdraw from the accumulated money for the construction or buying of a house
  • You can also withdraw for the repayment of home loans and house renovation
  • Individuals can also withdraw a year before retirement

In these cases of partial withdrawal, there is a fixed amount that the person can withdraw.

How To Withdraw Money from The Provident Fund Account Online?

Step 1: Visit the official website of the UAN and log in with your UAN details. Remember to submit the captcha carefully.

Step 2: Check your KYC details. Once logged in to your account you need to go to the “Manage” tab and choose “KYC”. Then check if your bank details, Aadhaar, and PAN card information are correct.

Step 3: The next move is to click on the “Online Services” tab. Here select the ‘Claim (Form-31, 19, 10C, and 10D)’. This will begin your claim process.

Step 4: In the following screen, you will get all your member details, KYC information, and other details. Input the bank account details and click on Verify.

Step 5: Next, you need to agree to the certificate of undertaking and click on the “Proceed for Online Claim” option.

Step 6: Then you will get the claim form where you have to choose the kind of claim you want to opt for. Choose between full and partial claim options and pension withdrawal options. Specify the details required and proceed.

Step 7: You may have to upload certain documents to substantiate your claim. Some of the documents could be a Universal Account Number, bank account information, identity and address proof, canceled cheque with IFSC, and account number.

In case you have any issues with the claim process and require assistance with the documentation or paperwork, reach out to Share Samadhan, a top provident fund recovery company. 

How To Transfer Your PF Account Online?

When an employee moves from one company to another, they will have to transfer their PF account to the new employer’s account. Given below is the procedure for transferring your PF account.

Step 1: Use your UAN number and password to log in to your account on the official website.  

Step 2: Go to the “Online Services” tab and select “One Member - One EPF Account (Transfer Request)”.

Step 3: Check whether you are eligible to transfer your PF account to another account.

Step 4: Fill in and confirm all the information regarding your previous employer.

Step 5: Fill in and confirm all the information regarding your current employer.

Step 6: Once you are done with steps 4 and 5, you will need to request an OTP. Enter the OTP and click on the Submit button to initiate the transfer process.

In case you require any help with the process, you can reach out to us at Share Samadhan. As financial consultants, we will help you with the entire procedure.

What Are the Documents Required for Transfer of PF Account Online?

To complete the transfer process, you will require a couple of documents. They are as follows:

  • Form 13
  • Aadhaar Card
  • PAN Card
  • Bank Account Details
  • Previous Employer Details

In case you need to make provident fund, claims and do not have the above-mentioned documents, reach out to a fund recovery company like Share Samadhan. We will help you recover unclaimed PF.

Wrapping Up

Share Samadhan, a prominent financial consultant, can help you legitimately claim your Provident Fund. Reach out to us for all provident fund claims and we will help you to raise a claim and get back your accumulated money.

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Navigating the Unclaimed Insurance Landscape: Tips and Insights for Indian Consumers

Navigating the Unclaimed Insurance Landscape: Tips and Insights for Indian Consumers

25, Apr 2024

In India, unclaimed insurance claims are a vast and often overlooked territory, with billions of rupees lying dormant in insurance policies due to various reasons. From misplaced policy documents to the unfortunate demise of policyholders, there are numerous factors contributing to this staggering sum. However, amidst this complexity, there lies an opportunity for consumers to reclaim what is rightfully theirs. In this blog, we'll delve into the nuances of unclaimed money in India and provide valuable insights and tips on how consumers can navigate this landscape effectively, with Share Samadhan's expertise leading the way.

Understanding the Unclaimed Insurance Scenario

As per recent estimates, approximately Rs. 12,000 crore remains unclaimed in life insurance policies in India. This staggering amount is a result of various circumstances such as loss of policy documents, the death of policyholders, closure of bank accounts, non-payment of premiums, and even unawareness about policy maturity. These unclaimed funds often remain idle for years, waiting to be rightfully claimed by beneficiaries.

Types of Unclaimed Insurance Claims

Unclaimed insurance claims typically fall into several categories:

1. Death Claims: When a policyholder passes away, their beneficiaries are entitled to claim the death benefits provided by the insurance policy. However, due to various reasons, these claims often remain unprocessed or unclaimed.

2. Survival Benefits: Some insurance policies offer survival benefits upon maturity, which policyholders or their beneficiaries can claim. However, if policyholders are unaware of the maturity date or fail to claim the benefits in time, the funds remain unclaimed.

3. Maturity Claims: Similar to survival benefits, maturity claims involve claiming the accumulated amount upon maturity of the policy. Failure to claim these benefits leads to funds being left unclaimed.

4. Premium Refunds: In cases where policyholders discontinue their policies or opt for surrender, they may be entitled to receive refunds of premiums paid. However, if not claimed, these refunds contribute to the pool of unclaimed insurance funds.

Tips for Identifying and Claiming Unclaimed Insurance Policies

1. Maintain Proper Documentation: Keeping track of insurance policy documents is crucial. In case of loss or misplacement, contact the insurance provider immediately to initiate the process of reclaiming the policy.

2. Stay Informed: Regularly review your insurance policies and keep track of important dates such as maturity and premium payment deadlines. This ensures that you can claim entitled benefits.

3. Beneficiary Awareness: Ensure that your beneficiaries are aware of the insurance policies you hold and how to claim the benefits in case of your demise. This prevents the funds from remaining unclaimed due to lack of awareness.

4. Utilize Technology: Leverage digital platforms and services offered by insurance providers to track and manage your policies more efficiently. Many insurers offer online portals where you can access policy details and initiate claims.

Share Samadhan: Expertise in Unclaimed Insurance Recovery

Share Samadhan stands out as a leading expert in facilitating the recovery of unclaimed insurance funds. With their specialized knowledge and experience in navigating the complex insurance landscape, they offer valuable assistance to consumers in reclaiming their rightful benefits.

Their services encompass a comprehensive approach to identifying and processing unclaimed insurance claims, whether it be death claims, survival benefits, maturity claims, or premium refunds. Share Samadhan's team of experts diligently works towards ensuring that no policyholder or beneficiary misses out on their entitled benefits due to administrative hurdles or lack of awareness.


The unclaimed insurance landscape in India presents both challenges and opportunities for consumers. By staying informed, maintaining proper documentation, and leveraging the expertise of financial consultants like Share Samadhan, individuals can navigate this landscape effectively and reclaim what rightfully belongs to them. With billions of rupees lying unclaimed, it's time for Indian consumers to take proactive steps toward identifying and claiming their unclaimed insurance policies. After all, every rupee reclaimed is a step towards financial security and peace of mind.

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4 Steps to Recover HDFC Shares From IEPF

4 Steps to Recover HDFC Shares From IEPF

17, Apr 2024

Many Indians invest in shares of companies and unfortunately forget about them. In certain cases, they expire and fail to initiate the share transfer process. To initiate the share recovery, one will need to follow the process or steps laid out by the IEPF.

The IEPF is a national body created by the Ministry of Corporate Affairs to deal with unclaimed shares, dividends, refunds, etc.

In this blog, we will look at how to get back the unclaimed shares transferred to IEPF. Follow the process carefully and reclaim your HDFC shares quickly.

4 Steps To Recover HDFC Shares from IEPF

If you want to recover or claim your HDFC shares from the IEPF, here are the steps you need to follow:

Step 1: File An Application With The IEPF

As a claimant, you will need to apply to the IEPF for the recovery of your shares, dividends, etc.

This can be done online via the MCA portal.

You can claim the following and more from the IEPF. Take a look.

  • Shares
  • Unclaimed Dividend
  • Matured Deposits
  • Matured Debentures
  • Application money due for refund
  • Sale proceeds of fractional shares
  • Redemption proceeds of preference shares

If you are looking to reclaim HDFC shares, apply to the IEPF-5 form on the online portal. Listed below are some of the information you will need to supply to complete the application.

  • Personal details of the applicant/claimant
  • Details of the company from which the amount is due including the CIN.
  • The details of the shares
  • Details of the dividend amount to be claimed
  • Aadhaar number for Indian citizens
  • Passport/OCI/PIO card number in case of the NRI or foreigner
  • Details of the bank account which is linked to the Aadhaar where the claim would be credited.
  • Demat account number

Step 2: Submitting the Claim Form IEPF-5 To HDFC

Once the claim form has been filled out, a physical copy of the IEPF-5 form needs to be submitted to the company’s IEPF Nodal Office or Registrar. In this case, you will need to submit the form to HDFC’s IEPF Nodal Officer.

Along with a copy of the signed IEPF-5 form, you will need to add hard copies of the following documents as well.

  • Copy of the acknowledgment with the SRN
  • Original indemnity bond which has been signed by the claimant on non-judicial stamp paper
  • The advance stamped receipt which has been signed by the claimant and witnesses
  • Original share certificate for physical shares. In the case of Demat accounts you will need a copy of transaction statements.
  • Aadhaar card
  • Proof of entitlement, that is, the certificate of share, etc
  • Cancelled cheque
  • Copy of the Demat account’s client master list
  • Passport/OCI/PIO in case of NRIs and foreigners

Step 3: Submission of Claim Form To The IEPF Authority

Once you have submitted the claim form to the company, in this case, HDFC, they will need to prepare a verification report within 15 days and submit it to IEPF authorities along with the documentation that was prepared in the 2nd step.

Step 4: Refund of Claim By The IEPF

Once the company has verified and prepared the verification report, they will have to send it to the IEPF Authorities. The IEPF has to decide on the case within 60 days. Once the IEPF has decided on a refund for the claimant the money will be credited to the claimant’s Demat account.

Issues That Prevent The Recovery of Shares

There are many pitfalls on the way to reclaim your shares. Be aware of the following hurdles:

  1. Failure to update your contact information such as the phone number, address, nominee details, etc.
  2. Damage or loss of physical share certificates
  3. Failure to submit the transfer of deeds.
  4. Having a mismatch in the signatures
  5. Not complying with stipulated regulatory requirements

In case these issues confront you, reach out to Share Samadhan for advice on how to tackle them. We help you with end-to-end assistance.


If you are in this position where you have to make an IEPF claim for your HDFC shares, reach out to us at Share Samadhan. We will help you with the entire process, taking care of your requirements with our reliable share recovery services.

With over 12+ years in the industry, we work on behalf of our clients to settle IEPF unclaimed shares seamlessly.

Get in touch with a financial consultant from Share Samadhan and kickstart the process of share recovery.

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Unclaimed Dividends: Legal Rights and Responsibilities Explained

Unclaimed Dividends: Legal Rights and Responsibilities Explained

17, Apr 2024

Unclaimed dividends can be a topic of confusion and concern for shareholders and companies alike. Understanding the legal rights and responsibilities surrounding these unclaimed funds is essential for all parties involved. In this blog post, we will delve into the legal aspects of unclaimed dividends, including statutes of limitations, shareholder rights, company obligations, and the role of financial consultants.

What are Unclaimed Dividends?

Unclaimed dividends refer to dividends that have been declared by a company but have not been collected by the shareholders entitled to receive them. This can happen for various reasons, such as shareholders changing addresses without updating their information, neglecting to cash dividend checks, or simply being unaware of their entitlements.

Statutes of Limitations

One of the key legal aspects of unclaimed dividends is the statute of limitations that governs how long companies are obligated to hold onto these funds. In many jurisdictions, there are specific laws that dictate the timeframe within which shareholders must claim their dividends. Once this timeframe expires, the company may have the right to transfer the unclaimed funds to a government agency or take other appropriate actions.

Shareholders need to be aware of these statutes of limitations to avoid losing their entitlement to dividends. Consulting with a financial advisor or legal expert can clarify the applicable laws in your jurisdiction.

Shareholder Rights

Shareholders have certain rights when it comes to unclaimed dividends. These rights typically include the ability to claim their dividends within the specified timeframe, receive notifications from the company regarding dividend payments, and access information about their entitlements.

If you are a shareholder with unclaimed dividends, it is advisable to proactively reach out to the company or its designated agent to inquire about the status of your dividends and initiate the claiming process. Prompt action can help prevent the funds from being forfeited or transferred to government agencies.

Company Obligations

Companies have legal obligations regarding unclaimed dividends, including maintaining accurate records of shareholders' contact information, issuing timely notifications about dividend payments, and following the prescribed procedures for handling unclaimed funds.

In some cases, companies may be required to publish notices or take other measures to inform shareholders about unclaimed dividends and the steps they need to take to claim them. Failure to fulfill these obligations can result in legal repercussions and reputational damage for the company.

Role of Financial Consultants

Financial consultants play a crucial role in helping shareholders navigate the complexities of unclaimed dividends and understand their legal rights and responsibilities. A qualified financial consultant can guide how to claim dividends, interpret relevant laws and regulations, and assist with any disputes or issues that may arise.

When seeking the assistance of a financial consultant regarding unclaimed dividends, it is important to choose a reputable and experienced professional with expertise in shareholder rights and corporate finance. Working with a knowledgeable consultant can help streamline the process of claiming dividends and ensure compliance with legal requirements.


Unclaimed dividends are a legal and financial matter requiring careful attention from shareholders and companies. Understanding the statutes of limitations, shareholder rights, company obligations, and the role of financial consultants is essential for effectively managing unclaimed dividend situations.

By staying informed and seeking professional guidance when needed, shareholders can protect their entitlements to dividends, and companies can fulfill their legal responsibilities in a transparent and compliant manner. Remember to consult with financial experts for personalized advice and assistance in navigating the complexities of unclaimed dividends.

In conclusion, the legal aspects of unclaimed dividends are multifaceted, and shareholders and companies must be well-informed and proactive in addressing these issues. Seeking the advice of financial consultants can provide valuable insights and guidance throughout the process.

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