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Are You Missing Out on Unclaimed Dividends? How to Claim Them?

30, Jan 2025
Are You Missing Out on Unclaimed Dividends? How to Claim Them?

Have you recently moved or forgotten to update your KYC details with your stockbroker? You might have unclaimed dividends without even knowing it! This guide will help you search for any unclaimed dividends, including those transferred to the Investor Education and Protection Fund (IEPF), and guide you through the process of reclaiming them. With over ₹15,000 crores in unclaimed dividends lying idle, it's crucial to check if you have money waiting for you. Learn how to recover your rightful funds through simple searches and straightforward procedural filings. Read on to find out more!

What Are Unclaimed Dividends?

Dividends represent a portion of a company's profits distributed to its shareholders, typically on a quarterly or annual basis. These payments can be delivered via checks, bank transfers, or other methods. However, sometimes dividends go unclaimed due to several reasons:

  1. Incorrect or outdated registered address: If your stockbroker has an outdated address on file, you might not receive your dividends.
  2. Unupdated bank details: Failing to update your bank information where dividends are directly deposited can result in unclaimed payments.
  3. Expired checks: Dividend checks that are not deposited before they expire can lead to unclaimed funds.
  4. Administrative errors: Mistakes like spelling errors in your account details can prevent accurate crediting of dividends.
  5. Forgotten shares: You might forget about certain company shares you own that are eligible for dividends.ares you own 

When dividends go unclaimed over multiple dividend cycles, they can accumulate into significant amounts. By law, if dividends remain unclaimed for 7 consecutive years, companies are required to transfer these funds, along with the corresponding shares, to the Investor Education and Protection Fund (IEPF). Therefore, it’s beneficial to regularly check for any IEPF unclaimed dividends. Taking some time to ensure your contact and banking details are up-to-date can help you reclaim potentially thousands of rupees waiting for you.

Difference Between "Unpaid Dividends" and "Unclaimed Dividends"

Although "unpaid dividends" and "unclaimed dividends" are distinct concepts, they are often confused. Here's the difference:

Unpaid Dividends: These arise from a timing issue between the declaration of the dividend and the actual payment date. Essentially, they are dividends that have been declared but not yet paid out to shareholders.

Unclaimed Dividends: These are dividends that have been paid out but not claimed by shareholders. For instance, a shareholder might not receive their dividend due to outdated contact details or simply forgetting about the dividend.

How Unclaimed Dividends Are Transferred to the IEPF

When dividends go unclaimed, they must be dealt with according to specific regulations. As per Section 124(6) of the Companies Act, 2013, if dividends remain unclaimed for 7 consecutive years, the company is required to transfer these funds to the Investor Education and Protection Fund (IEPF).  Shareholders, however, can reclaim their dividends or shares from the IEPF Authority at any time by submitting Form IEPF-5. This process ensures that the dividends are ultimately returned to their rightful owners, even if they initially went unclaimed.

Checking for Unclaimed Dividends with Your Stockbroker

To search if you have any unclaimed dividends, start by reviewing your stockbroker statements associated with your Demat account. You can either log in to your online account or reach out to your broker's customer service. Look for any corporate action notices regarding dividends and check if they have statuses like “Failure”, “Invalid Address,” or “Unclaimed”. Also, cross-reference these notices with your bank statements to confirm whether the expected dividend amounts were credited.

If you identify any dividends that were declared but not received, take the following steps:

  1. Update your information: Ensure your registered contact details and bank account information are up-to-date by submitting the necessary forms promptly.
  2. Request re-issuance: Contact your stockbroker and request them to re-issue the failed dividend payments.
  3. Monitor the status: Regularly check your statements to verify that the payments are successfully credited this time.

Some brokers provide a summary of unclaimed payments in your account. You may need to explore your statement details or request a consolidated unclaimed dividend report to find this information.

Searching for Unclaimed Amounts in Official Company Records & IEPF Data

If some of your dividend payments became unclaimed before you managed your Demat account, or if you held shares in physical form with no contact details provided to the company, these funds might have already been transferred to the IEPF without your knowledge. You can recover these amounts through the unified public database maintained by the Ministry of Corporate Affairs (MCA), which includes complete IEPF fund details.

Step 1: Verify Your Holdings Against Company Records

Begin by checking each company in which you currently or previously held shares:

  1. Visit the MCA website and go to the ‘Track Your Dividends’ section.
  2. Select the company’s name (use the search function if necessary).
  3. The site will display consolidated data of cumulative unclaimed dividends held by the company.
  4. Enter your details, such as PAN, bank account number, or other identifiers associated with your shares.
  5. The system will search and display any unclaimed amounts linked to your details.

If the search shows unclaimed dividends related to your financial identifiers, the company owes you money.

Step 2: Search Your Name Directly in the Centralized IEPF Database

Don't limit your search to company records. Check the IEPF's consolidated database for already transferred unclaimed amounts:

  1. Visit the MCA website and go to the IEPF-related services section.
  2. Click on the “Claim Your Unclaimed Amount from IEPF Authority” option.
  3. Enter your name, PAN, and other basic details.
  4. Hit the Search button.

If the IEPF database has records of funds or shares transferred under your credentials, it will display your name and details, including:

  1. Breakdown of unclaimed shares and dividends transferred for each company.
  2. Transfer date when they were credited to the IEPF.
  3. Claim status – whether they have been claimed back or not.

Review the search results to identify the oldest instances of unclaimed shares or dividends belonging to you now with the IEPF. This crucial step traces your legitimate unclaimed funds.

Now, you can begin the process of legally claiming these funds back into your account.

Filing Your Claim with IEPF to Search & Recover Unclaimed Dividends

The IEPF authority has streamlined the process for original shareholders to recover unclaimed dividends or shares that have been transferred to the IEPF after 7 years. Here is a step-by-step guide for individuals to file, track, and receive payouts against their IEPF claims:

Step 1: Prepare Claim Form IEPF-5 and Accompanying Documents

Submit the necessary forms and documents either physically or online:

  1. Fill out E-form IEPF-5 on the MCA portal to make your formal claim.
  2. Provide a copy of your PAN card as mandatory photo identity proof.
  3. Include a statement showing your active Demat account details with a stockbroker or depository participant registered with NSDL/CDSL.
  4. Attach a cancelled personal cheque that shows your printed name and bank account number.
  5. Gather other supporting documents such as earlier dividend payment proofs to further substantiate your claim.

Step 2: Authorize a Nodal Officer for IEPF Refunds

Authorize a specific Nodal Officer from either NSDL or CDSL depositories to represent your claim with the IEPF authority.

  1. Send the completed IEPF-5 form to the chosen Nodal Officer's address.
  2. Indicate that you are designating them under the ECS category for credit of any claimed dividends/shares.

Step 3: Claim Tracking and Communication

Track your claim through the Claim Status updates on the portal using your SRN (Service Request Number).

  1. Monitor the processing stages of your IEPF claim closely.
  2. Respond promptly to any queries via email or post from the IEPF authority.
  3. Provide additional documents if required for verification or correction.
  4. Submit revised forms or papers timely to avoid delays or rejection. If a claim remains pending for over 45 days, you will receive email notifications and reminders.

Step 4: Claim Disbursal or Closure Communications

After the IEPF verifies and approves your claim:

  1. You will receive a closure intimation detailing the unclaimed amount sanctioned and shares released in your favor.
  2. Disbursement usually takes another 20-25 days through your preferred mode, such as account credit or cheque.
  3. Wait for confirmation from the Nodal Officer regarding the successful disbursement.

By following these steps, you can successfully reclaim your unclaimed dividends and shares from the IEPF.

Final Words

To recover unclaimed dividends, shares, or proceeds from a company or the IEPF, it's crucial to thoroughly check and assert your rights as a legitimate original shareholder. Stay vigilant about your investments and the corporate actions associated with them. Regularly update your portfolio details to avoid missing out on dividend payments that could otherwise disappear over the years. The digitization of financial records across companies, brokers, and regulatory authorities is helping to address these unclaimed equity issues more efficiently. As an informed investor, you now have the knowledge and tools to trace any unclaimed funds linked to your identity and swiftly reclaim them into your bank account. Stay proactive and ensure your investments are always working for you! Get in touch with the professionals of Share Samadhan to make the process easier than before today!

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